Shipping policy
Shipping Policy
At ZUREX.STORE, we aim to process and deliver your orders as quickly as possible.
Order Processing
Orders are generally processed within 1–3 business days after confirmation.
During sales, holidays, or periods of high order volume, processing may take longer.
Delivery Time
Orders are generally delivered within 5–10 business days after dispatch.
Delivery times may vary depending on your location, courier availability, weather conditions, holidays, and other circumstances beyond our control.
Shipping Charges
Applicable shipping charges, if any, will be displayed at checkout before you complete your purchase.
Order Tracking
Once your order has been shipped, tracking information may be provided to you through your registered phone number or email, where available.
Delivery Delays
ZUREX.STORE is not responsible for delays caused by:
Incorrect or incomplete delivery addresses
Customer unavailability
Courier delays
Weather conditions
Natural disasters
Public holidays
Other circumstances beyond our reasonable control
Incorrect Address
Please carefully check your delivery details before placing your order.
If an order is returned due to an incorrect or incomplete address provided by the customer, additional shipping charges may apply for reshipping.
Damaged Packages
If your package arrives damaged, please contact us as soon as possible and provide clear photos or videos of the package and product.
Email: zurex.onlinestore@gmail.com
WhatsApp/Phone: 8891599278
Last Updated: 26/AUGUST/2026